Privacy Policy
Effective Date: November 28, 2025
Last Updated: November 28, 2025
Bridges to Success Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website and business training programs.
1. Purpose
We collect personal information only for reasonable purposes connected to the operation of our business and programs — including the delivery of business training, management education, and community-building activities for agriculture-related and small business participants.
2. Information We Collect
We may collect the following types of information from you:
1. Personal Information:
- Name, email address, phone number, business or farm name, and role
- Payment and billing information (if you register for a paid program)
- Program enrollment details, attendance, feedback, and communication history
2. Technical Information:
- IP address, browser type, device information, and website usage statistics
- Cookies or similar technologies for analytics and site performance
3. Communication Information:
- Emails, form submissions, or other correspondence you send to us
3. How We Use Your Information
We use personal information to:
- Register you for training programs, events, or online sessions
- Process payments and send receipts or invoices
- Communicate updates, reminders, and follow-up information about programs
- Provide certificates, alumni networking opportunities, and resources
- Improve our programs, website experience, and communication materials
- Send newsletters or promotional materials (only with your consent)
- Comply with legal and tax recordkeeping obligations
You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.
4. Consent
By providing personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
If you withdraw consent, we may not be able to provide certain services or program participation.
5. Cookies and Analytics
Our website uses cookies to improve functionality and analyze usage.
- Essential cookies help the website function properly.
- Analytics cookies (e.g., Google Analytics) help us understand visitor behavior.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website features.
6. Disclosure of Information
We do not sell or rent your personal information. We may share it only with:
- Service providers who help deliver our programs (e.g., payment processors, event platforms, email systems)
- Partners or funders involved in program delivery, where required and with appropriate safeguards
- Legal authorities if required by law, regulation, or legal process
All third parties handling data on our behalf are required to protect it and use it only for the purpose intended.
7. Data Storage and Security
We store information securely in physical and electronic formats using reasonable administrative, technical, and physical safeguards to prevent unauthorized access or misuse.
These may include:
- Password protected systems
- Access controls
- Encrypted communication channels
- Secure disposal or anonymization when information is no longer needed
However, no system is completely secure, and we cannot guarantee absolute protection against loss, misuse, or unauthorized access.
Your data may be processed or stored outside your province or Canada. In such cases, foreign laws may permit access by authorities.
8. Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal or financial obligations
- Maintain business and educational records
When no longer needed, we securely delete or anonymize your information.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Withdraw consent for future data collection (subject to legal or contractual limits)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial authority
To exercise these rights, contact us using the details below.
10. Children’s Privacy
Our programs and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us, and we will remove it promptly.
11. External Links
Our website may include links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.
12. Transfers Outside Alberta or Canada
Some of our service providers (such as email or payment processors) may store or process personal information outside Alberta or Canada.
We ensure that such providers offer comparable levels of protection, but your information may be subject to foreign laws and access by law enforcement in those jurisdictions.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be posted on our website with a revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
Privacy Officer
Bridges to Success Inc.
Email: heather@bridgestosuccessag.com
Address: R.R. 1, Donalda, AB, T0B 1H0, Canada